Shipping Policy
Fast, reliable & transparent
At Montela, we want your order to reach you safely and as quickly as possible. Below you'll find all the information about processing, delivery times and shipping.
Processing time
After you place your order, it is usually processed and prepared for shipping within 1–2 business days.
Delivery time
Most orders are delivered within 6–9 business days after processing. In exceptional cases (e.g. during public holidays, promotional periods, or delays at the carrier) delivery may take a little longer.
Shipping costs
We currently offer free standard shipping on your order. Any different shipping costs will be clearly shown to you during checkout before you complete your order.
Shipping destinations
We ship worldwide. You select your delivery country during checkout.
Order tracking
As soon as your order has shipped, you will automatically receive an email with a tracking link so you can follow your shipment at any time.
Questions about your order?
Our customer service is happy to help. Contact us by email at support@montela-footwear.com and include your order number so we can help you quickly.